Services
Our complex and integrated products require a highly sophisticated level of service for our customers and business partners. That is why the DomiNIC service department operates according to the internationally accepted ITILv3 rules and standards in order to achieve an optimal degree of support services for our customers.
The focus of our support services lies on three core areas: Product service, managed service and support
Our dedicated support team is always available via phone, web interface, e-mail or by means of automated service events. The team coordinates all incoming requests. You will either receive an instant reply or we will contact you to better understand your request so we can deliver an effective solution.